Refund Policy
Learn about refund eligibility, processing times, and request procedures.
Last Updated: June 2026How Refund Requests Work
Submit Request
Contact our support team and provide your order details.
Review
Our team evaluates eligibility based on policy guidelines.
Approval
Approved requests move to payment processing.
Refund Issued
Funds are returned to the original payment method.
Refund Requirements
Eligible Requests
Unused services, qualifying cancellations, and approved billing disputes.
Non-Eligible Requests
Services already delivered, completed implementations, or policy exclusions.
Processing Time
Approved refunds generally process within 5–10 business days.
Required Information
Order number, payment details, and reason for request.
Refund Policy Details
Contact our support team and provide your order information.
Most approved refunds are processed within 5–10 business days.
Hardware return eligibility depends on condition and applicable agreements.
Setup, onboarding, and completed service fees are generally non-refundable.